Did you want to watch Tiger Woods vs. Phil Mickelson in “The Match,” but couldn’t afford it? Or simply didn’t want to fork over the money?
Due to technical difficulties, Turner Sports made a last-minute decision Friday to waive its pay-per-view price before the live matchplay event began, giving away the rest of the broadcast for free.
“We experienced some technical issues on B/R Live that temporarily impacted user access to the match,” a Turner Sports spokesperson wrote in a statement. “We’ve taken a number of steps to resolve the matter, with our main priority being the delivery of content to those who have purchased the pay-per-view event.”
Apparently, viewers who paid in advance had problems logging on to stream the event on B/R Live. Turner was unable to differentiate between those who had paid and who didn’t, so the company opened up the stream for all, meaning some people couldn’t get it for free while others had to pay.
BREAKING: Source says Turner execs decided to give Phil-Tiger match away for free on B/R Live streaming platform (instead of $20 charge) when purchase function broke down to point where those who bought had trouble getting in.
— Darren Rovell (@darrenrovell) November 23, 2018
The problems for Turner reportedly had centered around those who bought the pay-per-view event on B/R Live specifically. Those who bought it directly on cable broadcasts did not have the same issues.
According to ESPN, Bleacher Report began issuing refunds to anyone who paid for the pay-per-view event after they announced it would be given out for free following their streaming issues.
Comcast and Spectrum also gave away refunds.
JUST IN: Bleacher Report issuing refunds to anyone who paid $19.99 for Tiger-Phil event after they made the decision to turn “The Match” on for free. Joins carriers Comcast & Spectrum, who will issue credit to customers.
— Darren Rovell (@darrenrovell) November 24, 2018